At Britek Auto Care, we stand behind the quality of our products and are committed to your complete satisfaction. If you are not satisfied with your purchase, we offer a straightforward return process.

1. Return Eligibility Period
We accept returns within 3 calendar days from the original date of purchase.

2. Condition of Returned Items
To be eligible for a return, the product must be in its original, unopened, and sealed condition. The product must be unused, with all original packaging and labels intact.

We cannot accept returns for:

• Any product that has been opened, used, or tampered with.
• Products that are not in their original packaging.
• Products purchased more than 3 days ago.

3. Non-Returnable Items & Services
For the safety and well-being of all our customers, the following are final sale and cannot be returned:

• Opened or used products of any kind.
• Gift cards.
• Any products that have been damaged due to misuse, accident, or improper application.
• All services rendered (e.g., detailing, washing, installation) are considered final once the service is completed.

4. How to Initiate a Return
To process your return, please follow these steps:

1. Bring the item you wish to return.
2. Provide the original proof of purchase (receipt or invoice).
3. Visit our location at [Your Store Address] within the 3-day eligibility period.

5. Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved Refunds: If approved, your refund will be processed to the original method of payment. Please allow 5-10 business days for the refund to appear on your account.
• In-Store Credit: At our discretion, we may offer an exchange or store credit for eligible returns without a receipt.

6. Damaged or Defective Products
We take great care to ensure our products are perfect when they leave our shelf. However, if you receive a product that is damaged or defective, please contact us immediately at [britekautocare@gmail.com/0306-7999643] within 24 hours of purchase for a replacement or refund.